Privacy policy

Last updated: December 2025

Sweden Quantum AB (“SQ”, “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you interact with us through our website, contact forms, or by email. We handle all personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Data We Collect

1.1 Information you provide directly

We collect personal data when you:

  • Request a quote or contact us through our website
  • Submit any form on our site (e.g., request for information, demo, support)
  • Communicate with us by email or phone
  • Place an order or request technical support
  • Provide survey responses or feedback

This may include:

  • Name and contact details (email, phone number, company)
  • Enquiry details and message content
  • Billing, shipping and order-related information (for customers)
1.2 Technical and usage data

When you visit our website, we may collect:

  • IP address (anonymised for analytics)
  • Browser type and operating system
  • Pages visited and navigation patterns
  • Device information
  • Referring website

This information is collected through cookies and similar technologies. Analytics cookies are only used when you provide consent.

2. How We Use Your Data

We use personal data to:

2.1 Provide products and services
  • Process orders and manage customer accounts
  • Respond to enquiries and prepare quotations
  • Provide technical support
2.2 Improve our website and operations
  • Secure, maintain and improve the functionality of our website
  • Analyse website usage (only with your cookie consent)
2.3 Communications
  • Respond to your messages and requests
  • Send updates related to your enquiry or order
  • Send marketing communications only when you have given explicit consent
2.4 Compliance and security
  • Prevent fraud or misuse
  • Meet legal and regulatory requirements

3. Legal Basis for Processing

We process personal data under the following legal grounds:

  • Performance of a contract: handling enquiries, preparing quotes, fulfilling orders
  • Legitimate interest: improving our website, ensuring IT security, responding to business requests
  • Consent: using analytics cookies, collecting marketing permissions
  • Legal obligation: accounting, tax compliance, and record-keeping

4. Cookies and Analytics

Our website uses cookies to function correctly and to improve performance.

4.1 Necessary cookies

These are required for security, form submissions and basic site operation. They cannot be disabled.

4.2 Analytics cookies (optional)

With your consent, we use Google Analytics 4 to collect aggregated usage statistics.
Data processed may include:

  • Pages visited
  • Time spent on the site
  • Device and browser information
  • Referrer information

IP addresses are anonymised. You can withdraw your consent at any time using the banner on our website.

4.3 More information

Google may process data on servers outside the EU/EEA.
Learn more: https://policies.google.com/privacy

5. How Long We Retain Data

  • Customer and enquiry data: up to 10 years, unless a longer retention period is required by law or needed to establish or defend legal claims
  • Website analytics data: retained for 14–26 months, depending on our Google Analytics settings
  • Form submissions: retained for up to 3 years unless related to customer activity
  • Email communications: retained for up to 10 years for business continuity and legal compliance

When data is no longer needed, it is securely deleted or anonymised.

6. How We Store and Share Data

We use reputable third-party systems to store and process data securely:

6.1 Data processors we use
  • Google Workspace – email, file storage
  • Webflow – website hosting and form handling
  • Google Analytics 4 – analytics (with your consent)

These service providers may process data on servers within and outside the EU/EEA. All processing is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs).

6.2 We do NOT:
  • Sell personal data
  • Share personal data with advertisers
  • Share personal data with unrelated third parties unless required by law

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent (e.g., for analytics cookies or marketing)
  • Request data portability
  • File a complaint with a supervisory authority (IMY – Swedish Authority for Privacy Protection)

To exercise your rights, contact us using the details below.

8. Links to External Websites

Our website may contain links to third-party sites. This Privacy Policy applies only to Sweden Quantum’s website. We are not responsible for the privacy practices of external websites.

9. How to Contact Us

Sweden Quantum AB
Stena Center
412 92 Göteborg, Sweden

Email: info@swedenquantum.com

10. Changes to This Policy

We review this policy regularly and update it when necessary.
Latest update: December 2025

‍

‍